Refunds are considered on a case-by-case basis. To be eligible for a refund, you must submit a request within 30 days of the purchase date, and your request must comply with our terms and conditions.
To request a refund, contact our support team with your order details and reason for the refund. We will review your request and notify you of the approval or rejection within 7 business days.
If your refund request is approved, the refund will be processed using the original payment method. Please allow up to 10 business days for the refund to appear on your account.
Certain items or services may not be eligible for refunds, including but not limited to, digital products, and subscription fees beyond the 30-day period.
ERP Flex reserves the right to modify this refund policy at any time. Any changes will be posted on this page, and your continued use of the service after such changes constitutes your acceptance of the new policy.